Submit review ›
Advanced
search
loading...
More Less

The purpose of this message is not to complain rather to understand how pure trains their employees. Derek Lam a PT at Fairmount house needs communication skill training, and needs to understand how to be courteous to customers. The incident I am writing in regards to happened on Sun, November 15th around 11am. I was using the ab machine with 1 set left to go. I usually get up, thus when I am resting others can use the machine. Derek whom... Read more

Was this review helpful? 0 0

I have been a member for over 3yrs. Every fall I put my membership on hold when I go back to school. I give them all the information they requested in the past. This year I found out they kept charging my CC. When I called "corporate" to see why they Shauna said "executive management did not approve the hold". I told them that a happy customer will now have to cancel and Shauna was OK with that. She said there would be a 30 cancellation fee. I... Read more

Was this review helpful? 0 0

Where do I start, well how about from the beginning when I was solicited a flier that said come join our state of the art gym Downtown opening soon. That my friends was the net that Michael London had put out everywhere for his victims to fall into. Knowing that his ailing gym in Downtown was doomed and he needed money to keep it afloat and subsidize his own greedy pockets. His scam was to lie and have his employees lie to potential members at... Read more

Was this review helpful? 0 0

Several month ago i bought a weider c700 multi-gym and it has been plagued withProblems, I bought the unit in England on an eBay site, I had it shipped unopened to the US, a month later, I unpacked the unit only to fine there were parts missing, I email the company with the parts numbers that are missing, they sent one part and not the rest 6 weeks later to my sister who then ship it out to me in Houston and since then I've discover 3 other... Read more

Was this review helpful? 0 0

I like the aesthetics of the club. It is very convenient to sign up. I felt misled in regard to the package I chose and the pricing to upgrade which is why I have been trying to cancel my contract. Everyone at the club keep saying that I need to mail in a letter to cancel. I have done that. I have been trying to cancel my membership for over a month. I mailed a cancelation letter with my membership card enclosed to Pure Fitness for Women,... Read more

Was this review helpful? 2 6

i joined late in the month went in to cancell and they said i was on a contract for a year so i said ok so was going to paid my dues and i am being charged for a anual $25 maintance fee which is fine dont see if why i am getting that fee when i just joined and that didnt include my dues which ends up coming out to $50 for the month so ia sked whats my dues for next mth they said $33 and i was told it was only going to be $20-23 mth so i am... Read more

Was this review helpful? 0 0

Pure Fitness is currently trying to force all its clients into giving up credit cards (maybe the fees? maybe the consumer protection?) in favor of letting them pull the monthly charge out of their bank accounts. I don't like having anyone pull from my accounts but I offered to set up an automatic check from my bank to them. No good. So I just got a call from them stating that my monthly charge was refused by the credit card issuer and... Read more

Was this review helpful? 1 0

That's right. Pure Fitness uses their "personal trainers" to go out and actually recruit members from stores and shops in the vicinity of their gyms. They seek out women, and since these trainers are usually large, muscular men, they intimidate their prey into signing up for a membership which they claim is not a contract. Guess what. It is. Once I became aware that I was contractually obligated to pay Pure Fitness $66 per month for a year,... Read more

Was this review helpful? 0 0

Had an experience with Pure Fitness?

Did not find what you were looking for?
 
×
You are reading about Pure Fitness.
Filing a new complaint about
×